VISITING THE HOSPITAL
Your child's room

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Most patient rooms in the West Tower are private. All patient rooms in the West Tower have been expanded to 330 square feet, nearly double the size of the original rooms. New amenities include a desk, a safe for valuables, a VCR and visitor daybeds.

Beds
Hospital beds are higher than those at home, so please keep the side rails up for your child’s safety. Your child can control the lights and television or call a nurse with either the control on the bed or the panel buttons at bedside.

Telephones
There are telephones in each room. Local calls may be made by dialing 9, the area code and the number. For operator assistance, dial 0. Long-distance calls cannot be charged to your hospital account. Special telephones are available for hearing-impaired patients and families. Private telephone booths are available on the 16th floor of the West Tower.

Televisions
Each patient room includes a built-in television with a VCR. A TV guide can be obtained at the nurses’ station for a listing of programs and channels. Texas Children’s TV is Channel 16. This channel airs programs about Texas Children’s and its patient-care Centers of Excellence. A Spanish version is on Channel 17. General information about the hospital can be found in English on Channel 19 and in Spanish on Channel 20. Radio Lollipop airs on Channel 18.

Internet access
Each patient room features Internet access. If you have a computer with a modem and your own Internet Service Provider, you may unplug the telephone and use the phone jack. A business center is located on the 16th floor of the West Tower.

Staying with your child
We encourage parents to play an active role in their child’s healthcare. While your child is at Texas Children’s, we encourage you or a responsible adult to stay with your child at all times. Please ask your child’s nurse for linens and other needed items for your overnight stay.

Sibling visitation policy
Siblings can visit a patient in the patient’s room. However, siblings younger than 14 years must schedule an appointment with the patient’s nurse and see a child-life specialist if the patient is in either of the intensive care units or the Progressive Care Unit.