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Physicians: FAQs
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To request transport of a patient to Texas Children's Hospital,
call:
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- 832-824-5550 in Houston
- 877-770-5550 (toll-free) outside Houston area
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Kangaroo Crew is a specialized pediatric intensive care transport
service that efficiently and safely brings critically ill babies and
children to Texas Children's Hospital.
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When you call Kangaroo Crew: |
- A trained communications specialist asks questions on a recorded
line to acquire basic patient information.
- The transport nurse obtains clinical information and
immediately consults the appropriate medical command physician about
the case.
- The staff begins formulating a plan of care.
- Appropriate pediatric subspecialists are contacted.
- Simultaneously, the team gathers supplies and special equipment.
- In transit, the transport team talks to the caregiver and gives
special instructions.
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On the initial call, the communications specialist will ask for a
brief patient history and patient location.
When Kangaroo Crew arrives to complete the transfer, please supply
the team with a copy of the patient's medical record, a copy of the X-rays, a physician order
stating "Transfer patient to Texas Children's Hospital by Kangaroo
Crew," and a signed Memorandum of Transfer (M.O.T.).
Within 24 hours of admission to Texas Children's Hospital, a
neonatal nurse practitioner will call the referring
physician or nurse with a medical status update.
During the course of the patient’s stay at Texas Children's,
attending physicians will follow up with referring physicians
regarding the baby or child’s medical status.
Only a physician can access a transfer of a patient on Kangaroo
Crew.
Yes. A parent is always welcome to travel to Texas Children's with
the patient.
Each transport includes a specially trained neonatal/pediatric
transport nurse and a specially trained neonatal/pediatric transport
respiratory therapist. If needed, a neonatal nurse practitioner, a
neonatalogist or a pediatric critical care physician will accompany
the team.
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