BILLING
Texas Children’s Hospital will bill
your health-insurance company for your child’s hospital stay. See
our list of
health plans accepted by Texas Children's Hospital.
You will receive a statement for any portion that is your
responsibility.
If your child is not covered by
insurance, you will need to pay the bill or make payment
arrangements before your child leaves Texas Children’s. You can pay
by cash or check, or with Visa, Discover, American Express or
MasterCard credit cards.
Learn more about paying your bill.
Learn more about
understanding your bill, or review our most commonly asked
billing questions. You can
download copies of our collections policy in
English or
Spanish.
Texas Children’s Hospital has specific policies that govern how we
operate. Our Charity Care Policy and Admissions Policy use the
Federal Poverty Income guidelines in determining eligibility for
charity care. Patients who are eligible for charity care may receive
healthcare services free of charge or at discounted rates. Download
copies of our charity care policies in
English or
Spanish.
Families
who wish to apply for charity care or would like to learn more about
our charity care policy should contact a Texas Children’s Hospital
financial counselor by phone at 832-824-5505 or in person at the
main admissions office located on the 3rd floor of
West Tower,
Monday – Friday between 8 a.m. and 5 p.m. (except holidays). You
may also contact our customer service department at 832-824-2300 or
1-800-722-2570 between 8 a.m. and 5 p.m., Monday – Friday for
assistance.
Our financial counselors can help you
search for resources to pay your portion of the hospital bill or can
arrange a payment schedule. For assistance, please call 832-824-5505
between
8 a.m. and 5 p.m. weekdays.
 
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