Information For Families
Insurance and Billing

Here are some tips that will help reduce insurance and billing difficulties.

• Review your family’s health insurance policy and become familiar with the co-pays, services, tests and treatments covered and the steps required to get referrals.
   
• If your insurance company requires a referral for testing or future visits, you must contact your primary care physician (PCP) to get the required referral and make sure it is processed before your appointment.
   
• Remember that referral fees and co-pays are your responsibility.
   
• Families receiving Medicaid should monitor all changes in their coverage.
   
• Check your coverage every six months to make sure your provider is still accepted by Texas Children’s Hospital.
   
• Here is a list of insurance plans accepted by Texas Children’s Hospital.

Call Texas Children's billing office at 832-828-3600 if you have questions about your insurance or bill.